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Category Archives: Thought Leaders
Ten Lessons in Trust to Apply Before a Crisis
This week I heard an expert on reputation, IBM Distinguished Professor Daniel Diermeier from Kellogg School of Management at Northwestern University, speak to a few dozen fellow Kellogg alums in Houston. The orchestra industry can learn from his years of … Continue reading
Posted in Calls to Action, How To's, Lists, Thought Leaders
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Tom Holm of Enertex Tells How to Grow Your Audience
It’s always a challenge to bring in new single ticket buyers, isn’t it? Let alone broaden your subscription base. Extend Your Reach Your house list is your best source for audiences. And trades with other arts organizations can supplement that … Continue reading
Posted in How To's, Thought Leaders
Tagged audience, direct mail, marketing, orchestra, single tickets, strategy, subscription, target
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A Social Technology to Market Every Orchestra. No, It Isn’t Twitter or Facebook.
Twitter and Facebook get the headlines. InstantEncore may be more important for orchestra marketers. I’m not saying to forgo Twitter or Facebook. Each of them is useful for orchestras. Indeed, InstantEncore makes it easier to use those sites and others … Continue reading
Posted in Calls to Action, Resources, Thought Leaders
Tagged drakos, facebook, ford, instantencore, management, marketing, online, orchestra, social media, strategy, symphony, twitter, website
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Charlene Li’s Upcoming “Open Leadership” Can Teach Orchestras How to Manage Social Media
Charlene Li sent me an advance copy of Open Leadership: How Social Technology Can Transform the Way You Lead, to be released May 24. Thank you, Charlene. In 2008 Li co-authored Groundswell, which illustrates the nature and power of the … Continue reading
Posted in How To's, Resources, Thought Leaders
Tagged groundswell, leadership, li, management, marketing, orchestra, organization behavior, social media, strategy
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How Steve Cook Grew Dallas Symphony’s Sales to an All-Time High–in 2009
In 2009 the Dallas Symphony Orchestra’s ticket revenue hit $11 million, eclipsing its previous all-time high of 2008. Over the four years of Steve Cook’s work there as Chief Marketing and Entertainment Officer total sales increased by 33%. Classical single … Continue reading
Posted in Thought Leaders
Tagged cook, dallas symphony orchestra, price, programming, single tickets, strategy, van zweden
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DCM’s Phil Miller Reinvents the Phone
When I sat down with Phil Miller a few days ago I expected to talk about the future of the telephone in orchestra marketing. Phil is President of DCM, which provides telemarketing, telefundraising and inbound sales services to orchestras, theaters, … Continue reading
Posted in Thought Leaders
Tagged dcm, facebook, miller, phone, social media, telefundraising, telemarketing, telephone, twitter
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